Privacy Policy
Introduction
At Neurodiversity, Insightful, Coaching, & Empowerment (NICE) Mindset, we understand the importance of privacy, especially in the context of counseling, coaching, and assessment services. This Privacy Policy outlines how we collect, use, store, and protect your personal information, as well as your rights regarding this information. Our commitment to confidentiality is fundamental to our mission of providing compassionate support, personal growth coaching, and comprehensive assessments for neurodiverse conditions.
Information Collection
We collect personal information directly from you when you:
Register for our services
Complete intake forms
Participate in coaching sessions
Undergo psychological assessments
Communicate with us via email, phone, or our website
The types of information we collect may include:
Contact information (name, address, phone number, email)
Demographic information
Health and medical history
Psychological assessment results
Session notes and progress records
Payment information
Use of Information
We use your personal information to:
Provide coaching and assessment services
Maintain accurate client records
Communicate with you about your care
Process payments
Improve our services
Comply with legal and ethical obligations
Confidentiality of Counseling Records
Confidentiality is a cornerstone principle in counseling and psychological services. We adhere to strict confidentiality standards in accordance with professional ethical guidelines and applicable laws. Information shared during coaching sessions and assessments is kept confidential with certain limitations as required by law.
Our staff members are trained in confidentiality practices and are bound by professional ethical standards. We maintain physical, electronic, and procedural safeguards to protect your information from unauthorized access.
Client Rights and Consent
You have the right to:
Access your personal information
Request corrections to inaccurate information
Withdraw consent for certain uses of your information
Receive an explanation of how your information is used and protected
Be informed about the limitations of confidentiality
We obtain your informed consent before collecting, using, or disclosing your personal information. You will be provided with clear information about how your data will be used and the circumstances under which it may be disclosed.
Data Protection Measures
We implement comprehensive data protection measures including:
Secure electronic record-keeping systems
Encryption of sensitive data
Password protection and access controls
Regular security updates and assessments
Staff training on privacy and security protocols
Physical security measures for paper records
We follow best practices for data protection in counseling services, including compliance with the Health Insurance Portability and Accountability Act (HIPAA) where applicable.
Disclosure Policies
We do not disclose your personal information to third parties except in the following circumstances:
With your explicit written consent
To protect you or others from serious harm (duty to warn/protect)
In cases of suspected child, elder, or dependent adult abuse
In response to a court order or legal requirement
For payment processing and insurance claims (limited information)
For professional consultation (without identifying information)
In a medical emergency
Information Sharing and Limitations
When information sharing is necessary, we limit the disclosure to the minimum necessary information. We may share de-identified or aggregated data for research, education, or service improvement purposes, but this information will not identify you personally.
If we engage third-party service providers who may have access to your information (such as electronic health record systems), we ensure they maintain appropriate safeguards and confidentiality agreements.
Electronic Communications
We use secure, encrypted methods for electronic communications containing sensitive information. Please be aware that:
Email and text communications may not be completely secure
We use HIPAA-compliant platforms for telehealth services
You may opt out of receiving electronic communications
We recommend using secure portals for sharing sensitive information
Our staff is trained in proper handling of electronic communications to maintain confidentiality and security.
Compliance with Legal and Ethical Standards
We comply with applicable laws and ethical standards governing privacy in counseling services, including:
State and federal privacy laws
Professional ethical codes for counselors and psychologists
HIPAA regulations where applicable
The Health Information Technology for Economic and Clinical Health (HITECH) Act
We regularly review our practices to ensure ongoing compliance with evolving standards and regulations.
Children's Privacy
We provide services to children and adolescents and take special precautions to protect their privacy. For clients under 18 years of age:
Parental/guardian consent is required, with exceptions as permitted by law
Parents/guardians have certain rights to access records, with age-appropriate limitations
We balance parental involvement with the minor's need for privacy
We explain privacy policies in age-appropriate language
We adhere to all applicable laws regarding the privacy rights of minors in counseling settings.
Policy Updates
We review this Privacy Policy regularly and may update it to reflect changes in our practices or legal requirements. When we make significant changes, we will:
Post the updated policy on our website
Notify current clients of changes
Indicate the date of the last update
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
NICE Mindset
Phone: (972) 503-6639
Email: info@nicemindset.com
Website: https://www.nice-mindset.com/contact
We are committed to addressing your concerns promptly and thoroughly.